When someone has looked out for us for as long as we can remember, it's hard to describe how amazing it feels to make them happy. And based on how emotionally overwhelmed they often are when it happens, it's clear that they never expected any reward for the kindness they've shown us.
Nonetheless, they deserve it all and although it always hurts to see the people I love cry, that's the only circumstance where it feels uplifting.
But while we all have someone who has made that kind of an impression on us, some people make such a special impact that they shine a light on an entire organization. And last week, police and firefighters in New York showed their appreciation in a powerful way.